FAQ's

Q: What sets UpSearch apart?

A: Companies continually choose UpSearch for their recruiting needs because of our proprietary recruiting methodology that accurately predicts on-the-job performance 93% of the time. We even guarantee our services for up to 12 months. It's really not that much of a risk since we're so accurate.

UpSearch's recruiting methodology provides a consistent hiring approach to ensure your recruiting needs are delivered in a rapid and disciplined manner with a return on your investment. Working with UpSearch, your hiring team will be able to:

• hire the right person for the position - the first time,
• get your new hires to desired job performance levels faster, and
• apply a structured process, tools and templates.
• And because we consistently deliver results, our clients view us as their trusted recruiting partner.

Q: What industries do you have experience in and what kind of people do you find?

A: At UpSearch, we work with every industry finding positions of every kind because we specialize in the generalist aspect of retained search. Put another way: while we may know much or little about your industry, we are truly experts in one business, the field of executive search.

This is not just a play on words; excellence in this generalist approach has been an intentional path of the company since 1977. Our people continually train in the fundamentals of executive search, the same that apply to virtually every search we undertake.

We have developed the ability to find world-class candidates, for any industry, for any position, anywhere in North America. The groundwork of our firm has been established: If we become better at what we do, and we learn everything we can about what you do - that makes us more valuable to you, our partner clients.

We engage in any search that the companies of our diverse client base ask us to undertake. We find people who make the word 'excellence' come to mind. With that said, there are several industries we spend more time in than others. Those include the following:

• Medical Device
• Information Technology
• • Software Development Companies
  • Corporate I/T
• Industrial
• Specialty Areas
• • Early Stage Start-ups
  • Human Resources
  • Non-profit

Q: What are your fee structures?

A: UpSearch rates vary from 33% (of the first year's base salary) to lesser rates for special or multiple search situations or shorter exposure to our company in the area of replacement guarantees (negotiable). We pride ourselves on flexibility in this area. On every search we accept, we bring you the most excellent candidates available and in the quickest possible time. For major RPO's (recruitment process outsourcing), we negotiate a package rate with our partner client.

Q: What Kind of Guarantees Do You Offer?

A: First: UpSearch offers one of the most unique guarantees in the retained search business. Anyone placed by UpSearch can be fully covered by a replacement guarantee for any reason including; death, merger or acquisition, and candidate's change of heart for a period of 12 months from the starting date unless otherwise agreed upon in advance of the search. Please visit our 12-month money back guarantee section for more information.

Q: What are your core competencies?

A: DIRECT RECRUITING would have to be listed as the most important component of our services. We are among the best in the business, with over 85% of our successful placements coming from direct recruiting efforts. In addition, we have unusual strength in research, assessment, and behavioral pre-screening, and in the area of closing, where we help conclude the arrangement, most often becoming involved in negotiations when needed. As explained above in the paragraph regarding our 'generalist' nature, our core competencies are a plethora of finely honed executive search skills that are basic to the business of executive search. A great deal of initial and ongoing training combined with extreme effort on behalf of our associates makes all of this possible.

Q: Why wouldn't we just put an ad on the internet?

A: People used to ask, "Why should we use an executive recruitment firm when we can just run an internet ad?" The practice of posting jobs on the internet is neither time effective nor does it yield the best potential candidates, only the available ones. What you get is lots of unqualified, unhappy people, while the few qualified people the ads uncover often have several other opportunities or even offers. This can cost you a great deal of time, effort and money. Our sole focus is recruiting extraordinary candidates from the passive market that will add immediate value to your organization. We accomplish this through highly effective candidate detection methods networking each day with hundreds of people and maintaining relationships with previously placed candidates who provide us with quality referrals.

Q: What is the UpSearch RESCUE and RECOVERY program?

A: UpSearch has often been asked to "rescue" searches that have been neglected or ignored by the search firms that initiated them. This unfortunate incident occurs far too often in the search industry and if has happened to your company we would like the chance to help "recover" some of your loss.

Why would we be prepared to take on a search another search firm failed at?
1) We have the confidence in our ability to see any search through in an effective and timely fashion.
2) We know when we help you successfully in this time of need we will have a much better chance of being your preferred search firm in the future.

If you have interest or questions about Rescue and Recovery please contact your UpSearch practice leader or Shawn Upchurch, President, at 888.830.190. We will structure a plan that will recover a very significant portion of your loss and in doing so restore your faith in our industry.