Exit Interviews

Employees leave organization for a variety of different reasons. Understanding the realities within your workplace enables you to strengthen retention programs. Our exit interview processes provide a consistent process to gather and report data from departing employees.

Purpose
The exit process helps you understand more than just reasons for turnover. Exit interviews will:

• Uncover unethical behavior
• Head off legal issues
• Identify broken work processes
• Supply competitive data
• Identify training needs

Process:
Each exit interview process is customized to fit your company's specific needs. Exit interviews can be completed via the internet, company intranet, paper, fax, or one-on-one phone interviews.

Process Components:

• On-line or paper exit surveys
• Followed up with a 30 minute one-on-one phone interview
• Each item in the survey is responded to twice:
• By Importance
• By Performance
• The "GAP" between importance and performance is used to prioritize action items
• Reporting:
  • Monthly
  • Quarterly executive summary that is followed-up with a meeting with key company representatives to discuss findings and next steps.

Benefits of Outsourcing:

• Free-up time for HR staff to focus on other activities
• Provides a consistent process to collect and report data gathered across the company
• Reduce overall cost by use of technology

Dimensions:
The exit data is reported back around the 6 key dimensions of employee engagement:

• Work Satisfaction
• Work Relationships (Co-workers & Manager)
• Work Life Balance
• Personal & Professional Growth
• Sr. Leadership
• Compensation (Pay & Benefits)